Solutions
Your Needs, Our Solutions. It is as simple as it sounds.
We understand your business needs and we work to identify the areas of focus for growth impacts.
It may be as simple as starting with one small project or working on many projects simultaneously.
It's your call, no long term, expensive contracts are requested or required.
Strategic Planning & Execution
Developing strategic plans does not have to be a "science project" with expensive, contracted outside resources lasting for years. A plan to meet your business needs may be as a simple SWOT Analysis (Strengths, Weakness, Opportunities and Threats) with corresponding Action Plans. Either way, we can help get you started.
Sales & Business Development
Many small to mid-sized business owners also serve in a sales and business development capacity. With the many other responsibilities of running a business, often "selling" your business may get pushed to the back burner. Costly new, dedicated resources are not always the right answer either. Let's discuss your needs.
Account Management & Customer Relationship Management
As a small business owner, you are probably bombarded with sophisticated technology platforms to help you manage your customers. Depending upon your business needs, it may be well beyond what you need. We can help understand your needs and potentially develop a few tools without a costly technology commitment.
Marketing Strategy, Planning & Execution
Are you continually reevaluating your marketing initiatives and understanding the impact on revenues (ROI)? Can you "measure" the results of your marketing initiatives? Are you getting $10.00 in direct return for every $1 in marketing dollar spent? Take a step back, understand your plan...you may need to reallocate resources.
Website User Reviews & Recommendations
Many business owners often have deep involvement with website development and design. While many beautiful sites look great, there are often issues prohibiting sales or even preventing visitors to take action (call, order, schedule an appointment etc). When was your last user assessment?
Business Process Reviews
Hundreds of processes surround any business even though many business owners often do not think in "process logic". Think of a simple process of handling inbound calls...who answers the phone, what happens after hours, what if the call cannot be handled immediately, who is calling the customer back? These are all processes and if broken can have a significant impact on your customer experience.
Training & Onboarding
Staff training and proper onboarding is critical for any business with supporting staff. By understanding your critical processes and business requirements, custom training materials can be easily developed. Think about your training and onboarding processes and the potential risks of your employees not being prepared to support your customers.
Project Management
Oh the projects! If you are like most business owners, you have a list of many "to dos" and/or multiple "to do lists" but how do you know which project to tackle first? Do you have the tools to properly evaluate your projects without the need for Project Management Software or expensive technologies? Think of it in a new, simple way.
Content Development
Do you have compelling content to share with your customers but do not have the time to sit down and write it! With minimum direction, content can be developed in "your business voice" without expensive copywriters or agencies. It might be an insightful newsletter, website content or standardized emails.
Custom Program Development
Have you been contemplating new programs specific to your business needs such as Customer Rewards, Employee Retention, Receivables, Customer Retention? Tell us your biggest challenges and we can collaborate on impactful solutions.
Tradeshow & Event Planning
Tradeshows and events can be extremely expensive and often returning weak ROIs. Reevaluate your commitments and/or revitalize your upcoming events. Detailed planning is often required for sucessful events and we can have you covered!
Ask Us if We Can Help
We listed a number of ways to support your business but we know it is not a comprehensive list to meet all of your needs. If you need business support for one of your unique needs, please ask. If we do not have the bandwidth or expertise, we will let you know! Often, however, we can help find you the right resource.